Tuesday, October 4, 2016

Paypal Shopping Cart - Check out Process Steps

Occasionally someone calls me with questions about the check-out process of my online store. It is a lot easier to show screenshots then to explain the process verbally. The Paypal Shopping Cart process just got a lot simpler as of October 2016.

When you add an item on your cart the Paypal shopping cart opens in a secondary window or a new tab depending on the preferences set on your browser. The secondary window is a Paypal window, with a https to keep your personal info secure. Here are the steps to pay by credit card, not a Paypal account.

STEP 1 - Shopping Cart
Green arrows are options; red arrows are mandatory steps.

–> Check items on shopping cart. 
Update quantities. Remove items. Click on more for full description of item. Double check your shopping cart content.

–> Click on LOWER BUTTON - To pay by credit card

STEP 2 - Enter all your info, cc info, billing address, shipping address if different from billing address, shipping method, phone number and email address.

Why do we need your phone number? Occasionally, we have a question about your order and we need an answer immediately to ship your order right away… and please make sure your email address is correct otherwise, you will not get your order confirmation and shipping notices. 

–> Click on Continue to PLACE YOUR ORDER & COMPLETE YOUR TRANSACTION (should be Place Order)

STEP 3 - Order Confirmation

Once the transaction is complete, you will be returned to this page. 

–> Email or call for additional instructions or if you have any questions. 


- Paypal transfer your payment minus their fee into our Paypal account - but not your cc info.
- We get an email with your order.
- You get an automated email from Paypal with your order detail.
- You get an automated email from us that we received your order
- We pack your order.
- We ship your order - most orders are shipped via the US postal services.
- You get an automated email notification that your order has shipped with the tracking number.
- Delivery - You get an automated email that it has been delivered.

FYI: Not getting the automated emails? Sometimes they end up in the spam folder… 


If you experiencing any problems or difficulties with the shopping cart, here are options:

–> Web Browsing App - Try a different one such as Firefox, Chrome or Safari.
–>  Paypal Invoice - Email your order, shipping address & billing address if different We will generate a Paypal invoice payable with any major credit cards.
–>  Email/Phone - Email your order with address, phone number and best time to call. We will prepare your invoice and call for credit card info.


Post updated on Oct 25, 2016

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